Contact & Support
We're a small team and we read every message. If something isn't working or you have a question, reach out — we'll get back to you.
What to Contact Us About
Bug Reports
Something broke or behaved unexpectedly. Include what you were doing and what happened.
Account Issues
Can't log in, email not working, need to update your email address, or want to delete your account.
Data Requests
Want a copy of your data, or want your account and data deleted. We'll handle it within 30 days.
General Feedback
Feature suggestions, things you like, things you don't like. Honest feedback is always welcome.
Before You Write In
Many common questions are already answered in the app's FAQ page. If you're logged in, you can access it directly from the navigation menu or at the link below.
Have a training or app question?
Check the FAQ page before writing in — it covers the most common questions about how the app works, what the AI does, and how to get the most out of your training.
About The Hypertrophy Lab
The Hypertrophy Lab is a veteran-owned application built in the USA. It was founded by a veteran of the 82nd Airborne Division with a background in evidence-based training and a goal of making adaptive, intelligent programming accessible to serious lifters who don't have access to a personal coach.
We're not a large company. There's no support queue with ticket numbers. If you write to us, a real person reads it.